Personal Data

We only process data that you provide & do so in the way that is reasonably expected of us. We only use your data to provide services to you, respond to your queries, manage our relationship with you, and to meet any legal requirements or obligations. The information we collect and hold about you is kept to a minimum.

Some data that you provide us may be kept indefinately. As long as the data we hold is not required for any regulatory requirements, you have the right to be forgotten upon written request.

Data Sharing

We do not share your personal data with any third party. Your personal data is never sold. Data may be given to law enforment agencies if and when we are legally required to do so.

We may pass your personal data to third party service providers, agents and subcontractors to us for the purposes of running our systems, processing payments, and providing services to you on our behalf. We only disclose the specific data that is necessary for the third party to deliver the service, and we require them to keep your information secure and not to use it for their own purposes.

We may share data to authorities where disclosure is required by any Jersey law or regulation, where we suspect a criminal offence may have been committed, to protect our rights, property, or the safety of others. 

Protecting Data

The data that we collect from you may be transferred to, and stored at, a destination in the Channel Islands or European Economic Area (EEA). We will not transfer your personal data outside these jurisdictions without your consent.

We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy. We have implemented technology and operational security to protect personal data from loss, misuse, or unauthorised alteration or destruction.

Please note, that where you are transmitting information to us by email, that information can never be guaranteed to be 100% secure.

We will notify you promptly if we become aware of any breach of your personal data which might expose you to serious risk.

Data Retention

We will hold your personal data on our systems for as long as you are actively engaged with us as a customer, prospective customer, employee or associate, and for as long afterwards as is necessary to comply with our legal obligations.

You may request an inventory of data we hold on you, and you may request for it to be removed so long as we are not legally obliged to keep it.

We securely destroy all personal and financial data once it has expired. Paper records are shredded. When digital records are erased, an offline archive may continue to exist within our data backup library. It is our policy not to restore that expired data. 

Your Rights

We promise to uphold the rights provided to you as an individual under EU GDPR and the Data Protection (Jersey) Law 2018. For more information about your rights please visit the UK ICO or Channel Islands OIC websites. 

Email Communictions

Email communications may be private and confidential, or contain privileged information, and are intended only for the use of the individual or entity who are described in the message headers and/or body. Access to the information by anyone else is unauthorised. If you are not the intended recipient (a) you are requested to inform us immediately by return e-mail and to irretrievably erase all copies of the information from your computer systems (b) you should not disclose the information to any other person (d) any dissemination, distribution or copying of the information is strictly prohibited and (e) you should not take or refrain to take any action in reliance upon the information. All attachments are scanned to remove viruses; however, we accept no responsibility for these attachments once they have left our computer network.There is no guarantee that any email you send will be received by us, or that the confidentiality of that email will be maintained during internet transmission.

Contacting Us

You must ensure that any information you provide to us is correct and complete. You can ask us to rectify or update your information at any time, though we may ask for proof of identity. All enquiries related to this notice are to be directed as follows:

Email: info@thepetcabin.je

Telephone: 01534 611000 or 01534 728041.

In writing: The Pet Cabin, Le Quesnes Nurseries, La Rue De Beauvoir, St. Saviour, JE2 7SN

or: The Pet Cabin, Queen's Road, St. Helier, JE2 3LD

External Links

Our website may contain links to other websites. However, once you have left our site, you should note that we do not have any control over the content of the site that has been linked to. Therefore, we cannot be held  responsible for the protection and privacy of any information that you provide whilst visiting any such site. You should exercise caution when visiting external sites and read that sites privacy policy.

Mobile Devices

The following applies to our site, when viewed on a mobile device:

When accessed with a mobile device, our site may collect information automatically, such as the type of mobile device you have, device identifiers, and information about your use of the site. Regardless of the device you use to access the site, it will also collect information you provide, as well as information about your interaction with the site and its content. If location services are activated on your mobile device, our site may collect information about the location of your device.

Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website or one of our mobile applications. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information. 

Protection of User Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you share with the site. 

Cookies

This site may use cookies. Cookies are small pieces of code that the Site or a service provider will put on your computer if your Web browser allows it. Cookies are used to recognise and keep certain information. On the Site, that information may be used to recognise your computer and browser from current or past visits to the Site or related sites. We may use cookie-captured information to improve our service to you, to aggregate information about visitors to the Site and their behaviour, to remember and process items, to understand and save user preferences. We may contract with third-party service providers to assist us in better understanding our site visitors. In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the Site may not operate properly.

Disclaimer

This website and material relating The Pet Cabin products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The Pet Cabin do not warrant that the functions contained in the material contained on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with use of this website.